Refund Policy for SEOHCC
Last updated: 01/11/2024
At SEOHCC, we strive to provide excellent services and customer satisfaction. However, we understand that situations may arise where a refund is necessary. Please read our refund policy below to understand the terms and conditions under which refunds may be granted.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- Refund Request Period: Requests for refunds must be made within 14 days of the original purchase date.
- Service Usage: If services have already been rendered, a partial refund may be considered based on the extent of service used.
- Non-Refundable Services: Some services may not be eligible for refunds, such as [list specific non-refundable items or services].
2. Conditions for Refunds
To qualify for a refund, customers must:
- Submit a formal request by contacting us via contact@seohcc.org.
- Provide proof of purchase (e.g., receipt or transaction number).
- Explain the reason for the refund request.
3. Refund Process
Upon receiving your refund request:
- We will review it and determine eligibility.
- If approved, refunds will be processed within 7-10 business days, credited back to the original payment method.
4. Exceptions
Refunds will not be granted in cases where:
- The service has been fully delivered and used.
- Refund requests fall outside the 14-day eligibility period.
5. Contact Us
If you have questions about this refund policy or need further assistance, please contact us at:
- Email: contact@seohcc.org
- Phone: +1(305)6026647